Privacy Policy​
Effective Date: 30 October 2024
FLOORFINDER ASIA (“we”, “us”, or “our”) respects your privacy and is committed to being transparent about how we handle personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website floorfinder.com.my. It also outlines your choices and rights regarding your information under Google’s standards.
1. Information We Collect
We may collect the following types of information to improve our service quality and personalize your experience:
- Personal Information: Information that identifies you as an individual, such as name, email address, phone number, billing address, and payment details, which you provide directly.
- Usage Data: We automatically collect data on your interactions with our website, including IP address, browser type, referring URLs, device information, and pages visited.
- Cookies and Tracking Technologies: We and our third-party partners use cookies, pixels, and similar technologies to analyze trends, administer the website, and track user interactions.
2. How We Use Your Information
Your information is used to:
- Provide, maintain, and improve services: We process data to provide you with requested services, enhance user experience, and ensure the functionality of our website.
- Personalize and optimize content: We may use information to personalize your experience and improve the relevancy of the content or ads displayed.
- Communicate with you: With your consent, we may send you updates, newsletters, promotional materials, and respond to your inquiries.
- Analyze and improve performance: Usage data helps us understand visitor behavior on our site, allowing us to improve content and optimize our website for your needs.
- Comply with legal obligations: We may use your information to comply with applicable laws, regulatory requirements, and respond to legal requests.
3. Information Sharing and Disclosure
We value your privacy and only share your data when necessary and with your consent. This may include:
- Service Providers: We may share information with third-party vendors who help us with payment processing, website analytics, and marketing services.
- For legal compliance: Your data may be shared if legally required or to protect our rights, privacy, or safety, or that of others.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security and Retention
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or misuse. However, no system is completely secure, and we cannot guarantee the security of your information.
We retain your data only for as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
We retain your data only for as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights and Choices
You may have certain rights regarding your personal information, particularly if you are located in certain jurisdictions. These may include:
Access: Request access to the personal data we hold about you.
Correction: Request corrections to any inaccurate information.
Deletion: Request deletion of your personal data, subject to certain limitations.
Opt-out of Marketing: You may unsubscribe from marketing communications by following the unsubscribe instructions in our emails.
Manage Cookies: You can set your browser to refuse some or all browser cookies, but please note this may affect website functionality.
For any of these requests, please contact us at info@floorfinder.com.my.
6. Cookies and Similar Technologies
We use cookies and similar technologies to analyze visitor interactions, personalize content, and display targeted advertising, if applicable. You can manage cookie preferences in your browser settings.
7. Third-Party Links and Google Services
Our website may link to third-party sites not operated by us. We have no control over their privacy policies, and we encourage you to review these policies before sharing your data. Additionally, we may use Google services like Google Analytics to help us understand user activity, which may involve cookies or similar tracking.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal data from children. If we become aware that a child’s information has been collected without verified parental consent, we will delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When changes are made, we will post the updated policy with a new effective date.
10. Contact Us
For questions about this Privacy Policy or to exercise any privacy rights, please contact us at:
FLOORFINDER ASIA
Email: info@floorfinder.com.my
Address: No. 28, Lorong Sungai Puloh 1A/KU6,
Jalan Sungai Puloh, Batu 5 3/4, Kapar,
42100 Klang, Selangor Darul Ehsan.
MALAYSIA